Wayne County Emergency Communications

Director: Matthew Cain
Phone: EMERGENCY ONLY: 9-1-1
Phone: NON-EMERGENCY: (765) 973-9355
FAX: (765) 973-9468
E-Mail: dispatch@co.wayne.in.us

Mission Statement

The mission of the Wayne County Emergency Communications Division is to provide full service emergency communications and non-emergency support in an efficient and professional manner; while being responsive to the public and the agencies we serve.

This mission is accomplished through a continued focus on excellence and professionalism in providing customer service to meet the urgent and immediate needs of our citizens and partner agencies.

Call 911 in an Emergency - 9-1-1 is an emergency number to obtain urgent assistance for any police, fire or medical emergency incident. An emergency is any serious medical problem (chest pain, seizure, bleeding), any type of fire (business, car, building), or any life-threatening situation (fights, person with weapons, vehicle accident with injuries, etc.). You can also use 9-1-1 to report crimes in progress, whether or not a life is threatened.

When to Call 9-1-1

To stop a crime
To report a fire
To save a life

Text to 9-1-1

Text-to-9-1-1 has been available in Wayne County since 2014, providing residents with an alternative way to reach emergency services when calling is not possible or safe. This service is especially valuable for individuals who are deaf, hard of hearing, or speech-impaired, as well as in situations where speaking aloud could put the caller at risk, such as during a home invasion or domestic violence incident. While texting 9-1-1 can be a lifesaving option, callers should remember to provide their location and the nature of the emergency in their initial message, as texts do not automatically transmit location data like voice calls. Emergency responders will reply with instructions, but if texting is not necessary, calling remains the fastest way to get help. "B4U TXT 9-1-1, Voice is Best."

Non-Emergency Numbers for Our Partner Agencies:

Please do not call 9-1-1 for a non-emergency. Instead, dial the agency's listed 7-digit non-emergency telephone number. A non-emergency is one where life or property is not in danger such as theft of property or vandalism. You should also use the non-emergency telephone number for intoxicated persons who are not disorderly, or cars blocking the street or alley. Do not call 9-1-1 to report a power outage - call your electrical utility instead. 9-1-1 dispatchers cannot call a taxi for you - call the cab company directly. Do not call 9-1-1 to check the weather forecast or to find out why emergency sirens are sounding - get an All-Hazard Emergency Alert Radio for your home and business.

For more information on local community human and health services, please call 2-1-1

Abington	Economy	Utilities
Fire 765-855-3950	City 765-886-5594 Fire 765-886-5594	Centerpoint 800-777-5144 Centerville 765-855-5222 Dublin Main 765-541-3203 Alt. 765-914-5403 Duke Energy 800-521-2232 Frontier - Business 800-483-1000 Frontier - Residential 800-837-4966 Hagerstown Electric 301-790-2600 Water 301-790-3207 Wastewater 301-790-3205 Indiana American Water 765-966-5019 Ohio Valley Gas 765-584-5501 Richmond Power & Light 765-973-7200 Whitewater Valley REMC 800-529-5557
Boston	Fountain City
Fire 765-935-2494	City 765-847-2412 Fire 765-847-5305 Police 765-847-2233
Cambridge City	Greens Fork
City 765-478-3522 Fire 765-478-3856 Police 765-478-1231	City 765-886-1292 Fire 765-886-1292 Police 765-886-4282
Centerville	Hagerstown
City 765-855-5515 Fire 765-855-3889 Police 765-855-5222	City 765-489-6171 Fire 765-489-6171 Police 765-489-4711
Dublin	Indiana State Police
City 765-478-4878 Fire 765-478-1266	Pendleton 765-778-2121